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Preguntas mƔs frecuentes

LAS PREGUNTAS MƁS COMUNES

  • ĀæCuĆ”l es el enfoque de Trade & Expertise para la sostenibilidad?
    We believe in refining your style, not adding unnecessary pieces to your wardrobe. With that in mind, we release permanently available designs in our line. Instead of a pair of gloves that will last you one winter, our products are crafted to be on your hands for years to come. It reduces waste and, ultimately, our impact on the environment.
  • ĀæNo he recibido la confirmaciĆ³n de mi pedido?
    We will send you an order confirmation to your e-mail with the details of your purchase. If you havenā€™t received any confirmation within 24 hours of your purchase, please check your spam folder and if you still canā€™t find anything, contact us. Always make sure to enter the correct e-mail when completing your order!
  • ĀæPuedo devolver mi producto?
    If you would like to return your order, we accept returns within 14 days of receiving the goods from us. Please send us an e-mail to info@yuke-josefsen.com together with your order number and the product's name that you would like to return. We will send you further returns instructions. Returns within the European Union are not free of charge. Also, customers returning products from other than EU countries, for example, the United States, will pay for their shipping costs. All goods must be returned in their original condition, unused and unworn with the original packaging material, glove box, labels, card, etc.
  • ĀæCuĆ”nto tardarĆ© en recibir mi pedido?
    It depends on where you are. Orders processed here will take 2-6 business days to arrive, and provide delivery details in your confirmation email.
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